Terms and Conditions
Welcome to Fiona Wanderlust! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using our services. If you do not agree with these terms, please do not use our website.
1. General Information
Fiona Wanderlust operates an online store offering travel accessories, travel bottles, and luggage worldwide. We reserve the right to modify or update these Terms and Conditions at any time, and such changes will take effect immediately upon posting.
2. Use of Website
- Eligibility: By using our website, you represent and warrant that you are young or have the legal authority to bind a contract.
- Account Registration: While you are not required to create an account to shop, you may choose to create an account to manage your orders. You are responsible for maintaining the confidentiality of your account information.
- Website Content: The content on this website, including product descriptions, images, text, and trademarks, is owned by Fiona Wanderlust or its licensors and is protected by copyright and intellectual property laws.
3. Product Information
- Accuracy of Product Information: We aim to provide accurate and up-to-date product information. However, we do not guarantee the accuracy, completeness, or reliability of any product details on our website.
- Availability: All products are subject to availability. If a product is out of stock or unavailable after your order is placed, we will notify you as soon as possible and offer alternatives or a refund.
4. Order Process
- Placing an Order: By placing an order through our website, you agree to provide accurate and complete information, including shipping and contact details. Orders placed through the website are considered an offer to purchase, and we reserve the right to accept or reject any order.
- Cash on Delivery (COD): We accept cash-on-delivery as the only payment method. Payment for your order is due upon delivery. Please ensure you have the correct cash amount available when your order arrives.
5. Shipping and Delivery
- Shipping Policy: Please refer to our Shipping Policy for information on shipping rates, delivery times, and international shipping.
- Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking details if available.
- Delivery Issues: We are not responsible for delays or failures in delivery caused by courier services, incorrect address information, or other external factors. Please refer to our Refunds and Returns Policy for further details.
6. Returns and Refunds
- Return Policy: You may return eligible items within 14 days of receipt. Please refer to our Refunds and Returns Policy for more details on how to initiate a return and the conditions for returns and refunds.
- Refund Process: Refunds will be issued based on the method of payment.
7. Limitation of Liability
- No Liability for Damages: To the fullest extent permitted by law, Fiona Wanderlust is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the purchase of products.
- Product Use: You agree to use our products only for their intended purpose and at your own risk. We are not responsible for any injuries or damages resulting from the misuse of our products.
8. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
9. Intellectual Property
All content on this website, including text, images, logos, graphics, and trademarks, is the property of Fiona Wanderlust or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any of the website’s content without our prior written consent.
10. Prohibited Activities
You agree not to use the website for any unlawful or prohibited activities, including but not limited to:
- Violating any applicable laws or regulations.
- Interfering with the operation of the website or attempting to access restricted areas.
- Posting false or misleading information.
11. Termination
We may suspend or terminate your access to the website at any time, without notice, if we believe you have violated these Terms and Conditions.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts.
13. Amendments
We reserve the right to amend or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us [email protected].